LicenceKeys, the trial, lost emails
Lost your key? We’ll send it again.
Enter the email address you bought with. If it bought Porch Mail, every key it bought goes to that address.
- Entering the key
- Open Porch Mail, go to Settings → Licence, and paste it. Copying the whole email works too: the app finds the key in it.
- The trial
- Everything works for 7 days. After that you can still read, search and sort your mail through the Gate, but sending and mirroring to your server pause until you enter a key.
- How many computers
- All of yours. One licence is for one person.
- Updates
- Your licence is yours to keep, with a year of updates: the date is in your licence email and in Settings → Licence. After it, you keep the last version you got, or renew for another year ($35). Renewing is optional, with no penalty for renewing late. If Gmail, Outlook or another provider changes something that breaks signing in or syncing, the fix comes to everyone, renewed or not.
- Does the app check in with you?
- No. The key is checked on your computer, and the app never contacts us: not to activate, not to check. See Trust.
- Refunds
- Within 30 days, no questions: reply to your receipt or write to support@porch.zeiq.dev. A refunded key stops working in a later update.